After updating the template to version 8.7.2, errors 502 and 504

Posted in: Newspaper
Post count: 13
Aleksei Kopaev
#221613
Mar 7, 2018 at 11:14 am

After updating the template to version 8.7.2, errors 502 and 504
Plugins updated to the latest version, but the site is very much falling. Hoster began to swear on Visual Composer, ostensibly he calls function of shortcodes 13 times

Post count: 20688
Simion C.
#221669
Mar 7, 2018 at 2:33 pm

There were such issues in the previous theme version, but they are fixed in 8.7.2. Most users do not have this problem anymore. Re-download the theme package and install it
– https://forum.tagdiv.com/how-to-update-the-theme-2/
By FTP would be most recommended. Deactivate all other plugins, leave only theme plugins active. If you use Visual composer, deactivate the tagDiv composer. If you use the tagDiv composer make sure it is version 2.1
– https://www.screencast.com/t/qUQ9uTJkd

If there is still a problem we could take a look. Send us an email at contact@tagdiv.com and provide admin login, FTP and cPanel access if possible. Make a backup of the website before. Also include a link to this topic in the email.

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