All posts seems to be broken in the footer and templates not working.

Posted in: Newspaper
Post count: 4

Hello,

The footer in my website appears to be broken in all posts except home page.

Also, I wanted to customize post template and add sharing button in the sidebar, but when I went to cloud => templates and customized single post templates, I came to realize that it is showing me whatever I do on sample preview page, but it does not apply any of my changes to the actual posts in my website.

Also, the footer seems to be working fine on sample page while previewing cloud => templates => single post template but it does not work fine on any of my actual post. One last thing, when I go to theme panel and select same template single post template under the options to set default template for my post, sidebar does not appear. But, sidebar is also visible on the sample page while previewing the post.

Please let me know what you think about it. Also, if you can give me your email I can send you the details.

Thanks

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please provide a link to your website in order to inspect.

Thank you !

Post count: 4

Hi Vlad,

I do not want to share link and passwords of my website publically, is there any option to share it privately to your support team to see the issue.

Thanks

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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