Hi, I have a problem with anchor. It is not works on mobile devices. For example: “http://metronews.net.ua/life/proishestviya/opublikovany-dannye-o-peremeshheniyah-su-24/” If i click on link “Оставить комментарий” it works on desktop, but not on mobile devices. Please help me to fix it?
Hi
I suspect that you added this button: http://screencast.com/t/su3fY2emkW using a plugin. I am not sure what plugins you’re using and how it works so please provide more details about the way you added the button and maybe I can help you. However if you’re using an untested plugin there is a chance to not work properly with the theme and you may need additional customization to correct it. Unfortunately we cannot offer custom work as we work hard on the development, updates, fixes and support but you can always get a freelancer from sites like: http://studio.envato.com/ to do this for you.
Thanks!
No. It is not a plugin. It is a simple link Оставить комментарий with anchor to “#respond-1”. And it works well on desktop, but not on mobile devices. I think it’s problem with theme, because people already asking you about this problem: https://forum.tagdiv.com/topic/anchor-dont-work-on-phones-and-tablets/
Hi
Sorry for misunderstanding you, I didn’t understood your request correct.
This is a known problem and it’s still on our issue tracker. We could’t find a solution yet but theme’s developers do their’s best to solve this issue as soon as possible.
Sorry for inconvenience and thanks for understanding.
Thanks for the message!
