Article top ad not showing

Posted in: Newspaper
Post count: 500

Hello

Article top ad is not showing on my site.

This code:

<div class=”td-all-devices”>

</div>

works in other locations – article inline ad, article bottom ad – but not in top ad.

I am using Newspaper 9.2.2.

Is there a bug?

Thanks
Mark Gilbert

Post count: 22421

Hi,

We will need to see the implementation in order to provide an answer. Please provide a link to your site so we can inspect it.

Thank you!

Post count: 500

Hi Bogdan, sorry for delay in reply. Here’s the site: https://jazzjournal.co.uk.

I do not have a top of article ad in place right now. Do I need to for you to test?

Thanks
Mark

Post count: 35449

Hi,

The banner need to be set like this -> https://www.screencast.com/t/UlCeMlF3uN7
Article ads ->https://forum.tagdiv.com/article-ads/

I checked your website and the ad for Article top ad is not appear in your posts.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Post count: 500

Hello Calin

I have now placed code for Article Top Ad – I didn’t do it at first because I didn’t want any ad to appear while testing.

<div class=”td-all-devices”>

</div>

Can you take a look and see why it doesn’t appear? The same code works fine for Article Inline Ad. And all my other ad positions work fine – see sidebar and leaderboard – https://jazzjournal.co.uk/2019/04/17/harold-land-four-classic-albums/

Thanks
Mark

Post count: 35449

Hi,

You do not have ads only in header and sidebar, also you have set some mp4 video as ads in sidebar, those will not work, you’ll need yo use some GIF, images for banners or ads.
Also please make sure that you clear all cache after you make some changes.

Thank you for your understanding!

Post count: 500

All the sidebar ads work, including the MP4. I have cleared the cache in Firefox, many times. Can you say why Article Top ad doesn’t appear? Can you see any code problem? Or are you saying using MP4 in sidebar is preventing Article Top ad from appearing?

Post count: 500

I have changed all ads to gif, there are no mp4s. I have cleared caches in Firefox. Still no Article Top ad.

Can you check further to see why no Article Top ad appearing?

Thanks
MG

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 500

Thanks, Calin – I will do this in a while.

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