Hi,
Do you have some documentation for the Author box, I don’t find a way to make it work.
Thank you
Hi Edward,
Thank you for the reply!
Really helpful, but It still doesn’t work properly
However, I will contact the team.
Thank you again!
Hi,
Please provide more details about the problem you are having with the author box, and a link to your website if it is relevant to your issue. To configure this element you just need to enter the user Id number in the required field, or multiple user Id’s for the authors box.
Thanks
Hi Slmlon
Thank you for the reply!
Is it possible for you to send me a screenshot of how I can add the ID number, please?
Thank you!
Hi,
You can find the author Id for example by hovering the respective user in the users screen
– https://www.screencast.com/t/PO9yTF8T9zh
Then you need to enter that Id in the required field in the Author box element
– https://www.screencast.com/t/ZPXAB7hKX
The author box can be further customized with the available options. You can find more ways to identify the user Id in this guide
– http://www.wpbeginner.com/beginners-guide/how-to-find-post-category-tag-comments-or-user-id-in-wordpress/
Thanks
Hi Slmlon,
Thank you for all the screenshots you sent me.
I did try everything you suggested, I’ve put the number and it still doesn’t work. I would like to send you a screenshot of the problem but the only way I can do it is with Dropbox.
Thank you again!
Hi,
It should work properly once the valid Id is entered. Please provide more details about what exactly happens after you enter the Id and save, then update the page. Try clearing any caching installed after configuring the author box, maybe a a cache is preventing the author box from displaying.
Try uploading a screenshot like this – https://www.screencast.com/t/wTNAPaq5Ivqg
Thanks
Hi there,
Thank you for the link sent me, very useful!
I took some screenshots of the problem just below.
http://www.screencast.com/t/Icy75gHTC
Hi,
I believe you are not entering the proper user Id – https://www.screencast.com/t/f6LnBhQdgd
Please make sure you are using the correct data for the author box, in order for this to display the author you want. Example and result
– https://www.screencast.com/t/7GDDWQrs3
– https://www.screencast.com/t/tii5p1lsYg
– https://www.screencast.com/t/ESr6Wl3Y3
Thanks
Hi Simion,
I went to my user and the only ID I’ve found is this: http://www.screencast.com/t/GTkRpCkPxkRK
I have only two users. The first is admin and the second is Daniella.
I really don’t understand why my ID user does not appear like on the screenshot you sent me.
Hi,
If you want to enter the admin Id in the author box, this does not display the Id in the normal way. Try entering the value 1 in the required field in order to use the admin in the author box. For all other users you can find the Id as shown above.
Thanks
Thank you, Simion, but this is what I did. I’ve followed your suggestion. I’ve put the number 2 and still doesn’t work. I did exactely what you did to find the ID. I will try with the number 1 but I doubt that it will work as it is the Admin and not my ID user.
Anyway, I will let you know:)
Thank you again!