Back to my old theme: too much CPU power needed

Posted in: Newsmag
Post count: 16

I loved the theme but i had to change it and go back to my old one. Newsmag uses 99% of My CPU power and site just crashed. With the old theme CPU was 30% with the same amount of visitors.

This theme uses a lot of Ajax (i turned of the ajax counter, no success) and if you have a large site like me (300k visitors a day) it will be very hard do make it work with your server.

Is there anything that i can do to solve this problem of heavy CPU usage?

I bought the theme and i just can’t use it 🙁

Post count: 1291

Hi,

What version of Visual Composer do you use? There are some memory issues with the latest version, try to install version 4.3.5, then optimize the site – https://forum.tagdiv.com/how-to-make-the-site-faster/ (especially the gzip compression, images, cache and browser leverage).
Reduce the number of ajax using elements on page (mega menus, ajax pagination/load more/infinite load). Also reduce the number of blocks on your main page.

If nothing works please send an email at contact@tagdiv.com and provide more details.

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Post count: 18

Yes, remove half of the content and stuff out of the pages, that should do it!

Think yourself lucky nelito you only have 1 instance of the theme, I bought 4

Post count: 1291

Hi,

The pages/post are cached(if cache is used) so basically it shouldn’t be an issue, the problem comes on high traffic and interactive elements like ajax requests (pagination, load more, etc). Reducing the number of blocks/elements on page should be considered as a last option, the rest of the optimizations should solve this issue.


@deanhankin
– If you have any trouble with the theme please provide more details, you could send them via email at contact@tagdiv.com

Thank you Emil G.

Post count: 18

I just didn’t expect two of us to spend the last 3 weeks fixing and trying to find work arounds for all the issues with your theme.

I’ve bought a theme or two down the years but I’ve never had one with this many bugs/conflicts, I’ve also had my own manufacturing business for the last 25 years and know a thing or two about bringing a high quality finished product to market, personally I would not of released this theme to my customers.

I know there are an infinite number of possible configurations with servers and the like but from where I’m looking it’s hardly a robust theme is it?

I like the theme, I must of to buy it 4 times! We are now nearly in a position where we might actually be able to use it after 3 weeks of messing around, this is something I wasn’t expecting and I imagine a lot of your customers are being left perplexed by the complexity of some of the issues faced.

If you don’t know anything about altering code you shouldn’t really be buying this theme, just look at the number of questions on the forum, says it all I guess.

Good job I’m not frightened of a challenge.

Post count: 16

Hi, Emil.

“rest of the optimizations should solve this issue”

How many costumers do you think know how to alter a code? General costumers of WordPress never ever even logged in FTP or they’re sites.

I really think you should provide a disclaimer before we buy it: “This theme requires that you know how to do this and that.”

This is not a theme for beginners. Themes must be “ready to go”. Saying that a “plugin x” is causing the problem is not ok because Visual Object is necessary, not a option.

I’ll try a little bit more bur if i can’t make it work i’ll inform this issues to Themeforest and see if i can get a refund

Tks

Post count: 18

I agree Nelito,

Maybe there should be a grading system not for how good/bad the theme supposedly is but also something similar that relates to the complexity and level of difficulty involved in using the theme. We’ve all heard about user experience right?

I also have a problem with the theme documentation which should be re written

It’s ok telling people to go and search through the voluminous forum but when some of the info doesn’t even relate to the same theme (although I’m lead to believe they are basically the same) and some of the code is designed for use with a VPS etc then you are asking for trouble.

Post count: 9544

Theme works great for us.

We waited on using the new Visual Composer, as I always “wait and see” with any new major upgrade to “related” products.

We deployed one site in a weekend (floridanewswire.com) … which was switchover from a 2009 WordPress theme which was basically falling apart as no compatible with WP 4.1.

As with all things where you have interconnected elements, web server, php optimizations, WordPress optimizations, theme, and plugins all interact, and it’s a process to “fine tune” that for your use case.

Obviously very high traffic sites should not be using Visual Composer, sad to say. A pre built “easy to use” theme such as this and the many others using VC are designed for quick deploy as we did with FloridaNewswire.com or Ga-Ga.com — it’s not “lean code.”

For high traffic sites, ALL good developers know you need to look for cost saving on queries for php management and/or use good caching to serve static pages with minimal live data calls, so that the new content is taking brunt of traffic and legacy content is not as rich in data push/pull.

This is why it’s a tradeoff — you can’t have “one click easy” and “lean code” … just like you can’t have 100 things on a page and have it be fast. You either need to have 50 items, or faster system (e.g., we have 1GB switch for our server vs normal 100/base; super high demand systems get dual 1GB, or 4GB connections, or 40x the average 100/base port on typical server or VPS which is shared among 4 containers).

Ironically, I am pondering going back to “lean code” vs “overload code” as the current VC is easy to use, but wow, they need to figure out a way to “design” then deploy a snapshot. Just like you don’t give somebody Photoshop file with 50 layers, you give out a “flattened” version for actual use. VC needs to implement a “snapshot” deploy version of its code to allow development side then live use where the code isn’t such a burden on the system. Not a fault of the theme, obviously.

As always, your mileage may vary. Just some thoughts for the day.

Post count: 16

VC IS necessary forthe theme to work. There should be a disclaimer: “This theme uses VC, wich requires xxxx”.

I hired a guy to look for and made the changes needed

I’ve beeing using WP for more than 10 years, with tons of themes, and this is the first time that i have to hire someone to fix things for a theme to work

So, the theme has it’s problems, indeed

Fortunately the support is responsive. But they should inform that this is a CPU killer. Theme or VC, doesn’t matter. If you buy a car and the airbag is not good, you complain with GM, not the airbag factory.

The theme itself is great, with tons of features and good looking as hell, so i’ll insist on it.

Tks for your time

Ps: They offered me a refund for email, but for now i’ll won’t give up the theme. They are honest, that’s very good and nice

Post count: 9544

Well, it does say it uses Visual Composer. And it’s only been a couple of weeks since the latest version of VC kind of went off the rails. We’ve been using it with the Newspaper theme for 14 months without any issues at all, aside from one other bad version we skipped.

Hundreds of themes use Visual Composer, so it’s not unique to TagDiv.

And not everybody is crashing their server using it. Only some, which is where the problem comes up.

Obviously smart folks should research any framework or plugin a theme requires in advance if it’s mission critical; test usage then rollback if not functional as needed. We’re still running LAST version of VC (except on one test install) due to this issue.

Hopefully next iteration of VC will be more “CPU/RAM friendly!”

Post count: 16

Chris,

“folks should research any framework or plugin a theme requires in advance”

“And not everybody is crashing their server using it. Only some, which is where the problem comes up.”

Imagine if some food manufacter says “It’s not everybody that is getting cancer, just some”

They should inform that the theme has issues and really can crash servers – that’s what happened with me on sunday midnight.

If you are happy with the theme, ok, nice. Congratulations. You bought, you got.

But please don’t tell me that i am wrong complaining. This theme requires a lot of changes on servers, codes, etc. It is not for beginners – and there is NO disclaimer about that anywhere

Post count: 18

I’m not using the latest version of VC as “smart folks” know to test it out first.

Maybe you should tell the guys at Tagdiv about VC’s limitations so they can make smarter decisions about the software they use to make themes that they then sell on to unsmart folks for their hard earned money

Post count: 18

condescending isn’t smart by the way, it’s arrogant

Post count: 9544

@nelito
I never said anyone was wrong for complaining.

We didn’t need to modify anything on the server to use the theme.

Normal server optimization of WordPress is theme agnostic. TIME magazine had to optimize their severs for WordPress, regardless of the theme they are using.


@deanhankin

VC’s so called “limitation” only surfaced with the most recent version. After almost 2 years of use by TagDiv with tens of thousands of happy users, I would venture it wasn’t a bad choice for a visual platform. The visual editing is the main reason many folks bought the theme — without a plugin like visual composer along with all its prebuilt and custom modules there is no other simple way to do this kind of layout.

That being said, we here are playing with a “lean framework” again, and testing stuff like this: https://wordpress.org/plugins/siteorigin-panels/

For some of our sites, we are looking into “lean layout” again vs “complex layout” where high demand news site doesn’t need a fancy “magazine” layout where the look/feel is a factor in audience hanging about and returning. For example, one of our oooold sites, running Canvas: CaliforniaNewswire.com — not as pretty as FloridaNewswire.com, but very lean by comparison, and not really optimized at all.

As to arrogance… it’s up to you to research and learn the tools of the trade. Hopefully you’re learning from all of this 🙂

In any case, I will shut up now. I am not “defending” the theme (or VC) against your issues, I am simply saying that not everyone has the issues you may have had. For some it’s a one click install process and a site can be completely switched over in a few hours. That’s pretty powerful for a $50 investment.

Things change with all WP materials. WooCommerce updates, breaks stuff. Waaaah! Not the theme’s fault. Revolution Slider has security vulnerability. Waaaaaaah! Not the theme’s fault. WP 4.1 breaks plugins. Waaaaah! Not the theme’s fault. People expect a hell of a lot for $50 these days.

Cheers.

  • This reply was modified 11 years by simchris.
  • This reply was modified 11 years by simchris.
  • This reply was modified 11 years by simchris.
Post count: 18

It must be nobody’s fault, how wrong we were.

Thanks for straightening everything out Chris.

Post count: 9544

@deanhankin

“sarcasm isn’t smart by the way. It’s arrogant.”

Have a nice day.

Post count: 18

Arrogance from ignorance Chris, it’s the worst kind.

Goodnight big man xx

Post count: 9544

Maybe just get a refund and get on with your life?

Love the personal insults. I feel special.

  • This reply was modified 11 years by simchris.
Post count: 16

Maybe this solve his problems. But there will be more.

Chris, are you some kind of “Better Call Saul” from this developers?

Post count: 18

Refund x 4….Yeah I might go for that. Thanks for the offer, maybe next time I’ll just buy 1 copy of the theme and use it on all my sites like everybody else does?

Post count: 1291

Hi,

The theme doesn’t require code modifications, all solutions provided by me are either server optimizations (gzip compression, browser leverage), image optimization (when you deliver uncompressed/uncropped images and your page has 4-6Mb multiplied with a large number of visitors it will certainly lead to a blockage), cache. The Speed Booster is not that important, it will just move js and css at the page end giving the illusion that the page loads faster because the js/css executes after the other content elements are loaded. All those optimizations should be done regardless of the theme used and unfortunately we couldn’t include them in the theme as an automatic feature. I’ve made a guide here – https://forum.tagdiv.com/how-to-make-the-site-faster/ – the setting presented on the guide were taken from our demo server – also it requires to regenerate the thumbs – https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

There are also discussions on the forum on this subject – https://forum.tagdiv.com/topic/pagespeed/https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Sorry for all the trouble you encountered with our theme, we can offer a full refund, just send us an email at contact@tagdiv.com and we’ll discuss the details.

PS – We’re testing the latest version of VC, on our tests it behave properly, we’re trying to identify why it uses so many resources on some of our clients servers. We advise anyone who has trouble with the latest version to switch to the previous one (4.3.5) which should work fine.

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
  • This reply was modified 11 years by Emil G.
Viewing 21 posts - 1 through 21 (of 21 total)
The forum ‘Newsmag’ is closed to new topics and replies.