Dears,
I cannot use Big Grid Flex anymore, or I get this issue
I found that I have and incompatibility with this plugin: “XYZ SMAP” that is used to publish the posts in Facebook and Twitter… Sounds strange.
Can you help me to fix this issue?
Thanks
Hello,
To understand that the problem is a 404 error on the page? but does that page exist?
Also, if you have shortcodes on the page, please make sure you have the tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, Standard Pack).
Also, related to this plugin, it is not tested with the theme, but can you please tell us exactly where the incompatibility occurs?
Thank you!
Thank you Annamaria for your response. I forgot to publish the page. Now it’s correct.
Under the header should be a Big Flex Grid 5, but instead there are just the titles. In the tagdiv page composer, the page looks good
This happens starting from 10.4 version
How can I solve this issue?
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you use Rank Math plugin and All in One Seo plugin can interfere with our theme.
Thank you!
Yes, as said I found it. The name is XYZ SMAP.
How can I make them work together?
Hello!
Unfortunately XYZ SMAP is an untested plugin, therefore it is not covered by the support team due to our support policy:https://forum.tagdiv.com/newspaper-theme-support/
We are sorry for the inconvenience!
Thank you!
