Hi,
I have recently updated the newspaper theme as well as the visual composer plugin.
However after the update, my pages built using visual composer are blank (only the top menu can be displayed). Why is that so? Any solutions for that?
Hi,
Did you updated from version 4 of the theme? If you did used the old version please check this guide how to upgrade – https://forum.tagdiv.com/how-to-update-the-theme-2/
Do you have this issue only in backend? Please provide more details about this and also your site url so I can take a look. Also disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN.
Thanks!
Hi Alin,
I am not sure which version it was but It was installed in Aug 2014, this is the first time I updated since the installation.
I used the automatic update (option b) in the article. Do I need to remove the files and update it again?
The problem does seem to be with the backend visual composer, since I am not a coder myself, I rely on it. I have some other pages with only simple text content which are showing up fine.
The URL is http://www.hkanimalpost.com
Appreciated if you can take a further look for me. Thanks in advance!
Hi cha_siu123,
Newspaper 6 is practically a new theme, the whole code was rewritten so you have do a clean update and make sure that no old files remain. Please follow this guide to upgrade to the version 6 of the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/ Make full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one. Then update also the theme plugins: Visual Composer (also optional plugins Social Counter, Speed Booster if you use them). You will have to run the script that will import from database your settings, will change the shortcodes(see docs)…
Please note that the old custom modifications to the files or custom css will not work, you will have to adjust and re-add them. Unfortunately you have to re-add the widgets to your sidebars(the custom sidebars will be imported – you don’t have to create them again) as they will become inactive or doesn’t exist in version 6.
If you don’t wan to upgrade the theme to version 6 you can revert to the old version that you used, just install the previous version and all should work fine.
Thanks!
Hi Ali,
I have back up my files, tried to installed the theme again following C. Update the theme via WordPress
Step 1 – Deactivate the current “Newspaper” theme from the Appearance > Themes section by simply activating a different theme. Once you activate a different theme, delete the Newspaper theme. Don’t worry, your content will not be lost.
Step 2 – Get the “Newspaper.zip” file from your new Themeforest download (Installable WordPress file only). If you downloaded the “All Files & Documentation” from Themeforest, then you need to unzip the archive file you received, the Newspaper.zip will be inside it.
Step 3 – Go to Appearance > Themes, choose Add New Theme, Upload the “Newspaper.zip” and click on the “Install Now” button.
Step 4 – After your upload is finished choose Activate the theme.
I also ran the import script mentioned in the article. Now the elements of the visual composer (backend) are finally showing up correctly, it was gibberish before. However still nothing is displaying on my page built by visual composer….
PLease advise what else should be done…Thanks!
Hi,
Please make sure you update also the plugins that come with the theme files. Deactivate and delete the Visual Composer, then install it from here – http://screencast.com/t/NeIrAMKdm3
If you still have issues after this, please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.
Thanks!
