Blank pages in admin panel for roles Editor and Author in the version 9.7.1

Posted in: Newspaper
Post count: 26
Vlad111
#290677
Apr 22, 2019 at 2:48 pm

Hi. I’ve made an update and got empty white pages in admin panel for all users with roles Editor and Author. For Admin everything is fine. In the code of admin panel pages (when logged in as an Editor or Author) I can see this:
****removed****

  • This topic was modified 7 years by Radu.
Post count: 9
freddieaziz
#290723
Apr 22, 2019 at 4:10 pm

same here.. i face this problem too

Post count: 35
cucuteanu
#290791
Apr 22, 2019 at 6:25 pm

I face the same problem when searching for a specific article (filter – search) It ends up with blank page

Post count: 23312
Catalin
#290949
Apr 23, 2019 at 11:47 am

Hi,

Please notice that api-plugin.php is no longer available with our theme and you need to use the creative-plugin.php if you want to create your own blocks. Please check here -> https://forum.tagdiv.com/developer-info/ Also, ensure that you have correctly made the theme update.
First of all, you need to make a full backup to your database and then, you have to remove your old theme and then add the new theme folder which contains the latest version of the theme. Also, you have not to overwrite because then you will encounter some problems. Check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

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