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Hi,
I think it would be best to contact your hosting and address this issue to them. They may have a solution for this. It may be server related.
It could also be caused by a plugin, you could deactivating them all clear any caching and check if you still have the errors.
Thanks
Should the theme contain php.in under FTP. Mine does not have
Hi,
The theme does not contain that file. Depending on your system and server environment there are different places and ways you can find the php.ini file. You can check this topic for more information, and search for more online
– https://stackoverflow.com/questions/6165558/how-can-i-find-my-php-ini-on-wordpress
Thanks
Hi, this options used to work for me before but currently they are not working currently, as of the screenshot: https://snag.gy/FrumHX.jpg
Hi,
It should work the same as before. I believe nothing has changed in Visual composer in the column settings. If you are using Visual composer for your pages, try deactivating the tagDiv composer from the plugins section. In some cases there is some interference when both editors are active.
Thanks
Hi, Hope you are fine, currently i have had a lot of issue with the theme on my site – kenyannews.co.ke. I had the index.php generating alot of processes on my server. We tried to solve the issue with my host we could not, upon changing the theme the processes disappeared. so i deleted everything on the server and database, i have been setting the theme again and all does not seem well, like i was creating a page and a link with this format came up. https://kenyannews.co.ke/index.php/latest/
other issue are like the default color of the theme is white, eg the block titles are white instead of the default color, etc
The theme is under construction so the content is hidden and you may not see, the front end of the site.
Hi,
The theme does not modify the URL and the permalinks. That is related to the hosting you are using, or your permalink settings
– https://codex.wordpress.org/Changing_The_Site_URL
– https://codex.wordpress.org/Using_Permalinks
The theme should work properly on a fresh instal. Try installing it by FTP
– https://forum.tagdiv.com/install-via-ftp/
And use only the plugins include in the theme package to rule out any conflicts. Also deactivate any child theme you might be using.
Thanks
Hi, I need to show dates only on block 9 and 17.
-Plus i have an issue with block 14 and big grid full 5 … i have set block 14 to show popular post and avoid two specific categories but the block is still showing popular posts on that category. see the screenshot https://snag.gy/51ebcM.jpg
-on big grid full 5 i have set two categories to display the popular posts of those two categories but the theme is setting all the popular posts from all categories. and it is displaying the same popular posts as block 14, yet they should display differently — have a look — https://snag.gy/2VgiDI.jpg
Hi,
The date displayed in the blocks can only be disabled globally. There is no setting for specific block. You could maybe hide it for all the blocks and display it just for these blocks with a code like this
.td_block_wrap .td-post-date,
.td-post-author-name span {
display: none;
}
.td_block_9 .td-post-date,
.td_block_9 .td-post-author-name span,
.td_block_17 .td-post-date,
.td_block_17 .td-post-author-name span{
display: inline-block;
}
It may require more modifications to it, but you can test it and see if it works properly.
I have tested the category filtering with the popular (all time) post sorting, and it is working properly. The block does not display posts from the not included category, even if they are more popular. Make sure you have post views enabled in the theme panel, this sorting will not work if post views are disabled
– https://forum.tagdiv.com/block-settings-guide/
Thanks
On Theme panel the options are enabled, that is; SHOW POST VIEWS and
ENABLE / DISABLE AJAX POST VIEW COUNT ( Since am using wp cache plugin)
I have changed the format abit, for the popular articles am using block 7, i have set the block not to display posts from category(-9, -23) but as u can see, this post; https://kenyannews.co.ke/jobs/un-wfp-somalia-national-administration-officer-job-in-nairobi-kenya-1046/ is from category 9. As i have pointed out on my previous comment, i have set everything under theme panel correctly.
Hi,
I do not see that post in that Popular articles block, in which you have the filtered categories. Category 9 is the Jobs category, I have checked a number of posts displayed on the block, and I found none from that category. The blocks seems to be working well, the posts are filtered and displayed based on views
– https://www.screencast.com/t/7d420RQrh
Thanks
hi, this issue of posts appearing on blocks yet the categories have been filtered is still on my site – kenyannews.co.ke as on this screenshot – https://snag.gy/bKgR2h.jpg.
https://kenyannews.co.ke/kenya-today/nkaissery-was-a-victim-in-attempted-odingas-assassination-3335/
https://kenyannews.co.ke/kenya-today/breaking-news-raila-odinga-admitted-in-hospital-over-suspected-food-poisoning-36-top-doctors-attending-to-him-3573/
this urls are on category kenya-today under ID 23. On block 7 i have filtered the category as the screenshot – https://snag.gy/W7lfhF.jpg
Hi,
Then the block is not functioning properly. That can be the result of a plugin interfering with the block filtering. Try changing the sorting and see if it is being made properly. You could make a test using the default theme popular sorting (not the Jetpack sort), and leave the excluded categories as they are. Then see if the block still displays posts from those categories (clear cache as well).
If the problem is still there, deactivate all other plugins except theme plugins, clear any caching installed and check again. As I mentioned above I have tested the popular sorting and excluding categories and it is working for me.
Thanks
How do i sticky a post on a blog. coz when i choose to stick a post from “post edit” it does not stick up.
Hello,
Sorry but our theme was created to ignore sticky posts as they interfere with our theme blocks and grids.
Sorry
Is there away i can change the popular post to filter by 2days instead of 7days. U can Direct me to thefolder if it does exist.
Thanks.
Hello,
Sorry but It cannot be done so easily. If this was simple, the theme would have let you choose the number of days you want. Here is an example of how a new sorting option can be created in our theme: https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/
Thank you!
I was able to use use this example; https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/
thank u.
Is there any way i can tweak the popular post by jetpack?
We have not tried tweaking it but it will prove harder to do as the jetpack sorting option will not work with any other settings in our sorting options. It is a very sensitive code and you will need to know what you are doing.
Thanks.
Hi, i was setting up social counter and i did set it well apart from facebook counter, on the facebook option it is showing zero fans.
I did clear all the cache plus browser history and the page has no restrictions. I need help to fix the issue.
Hi,
I see a social counter on the homepage of your website but the Facebook counter seems to be accurate at the moment
– https://www.screencast.com/t/Gq09gHpIRyTo
Please correct me if I misunderstand.
Thanks
Hi. I need to remove this code – .single .td-post-views {
display: none;
}
Am using the above css to remove the views,
Instead of using css i need to know the location of the same on the core newspaper folder.
The one which i could find almost related is on style.css and i.e – .single-post .td-post-views,
