I see FAR TOO MANY people having the same issues with this. When is this going to be addressed? I just paid an extra “support” charge, to try to get this set and all it does is give me access – to see 10s of others who have exactly the same problem – with what looks like NOTHING in the way of solutions?
Please advise.
Hi,
Please contact us via our support forum, or by email at contact@tagdiv.com when you have questions or issues, those are our main support channels. We check regularly in the Envato forum as well, but it is faster through our forum or email.
Regarding the Instagram issue you mention, I can say for sure that the Instagram integration we provide in the theme works perfectly fine at this time. Assuming you are using the latest theme version https://tagdiv.com/newspaper/
But if this is your website http://podcastermatrix.com/ -> https://i.imgur.com/NsNEUra.png then I see you are using a theme version that is about 3 years old I believe. So there will most likely be problems, the theme can’t function properly for life without updating it. The Instagram functionality has been changed in the theme many times over since then, in order to maintain it. But by using such an old theme version you will not benefit from anything we added or modified over the years.
Please consider updating the theme as soon as possible https://forum.tagdiv.com/how-to-update-the-theme-2/ if you want it to work correctly and fully.
If you have questions let me know.
Thank you!
