I’ve notice that my instagram images are not loading anymore. I’ve checked all my configurations, reinstalled theme and plugins, rechecked instagram connection, nothing happened. Is there a issue with this?
Hi,
I just try to check this on your website, unfortunately, this is not working https://i.imgur.com/S57W2Vb.png but if the problem is related to the images that are coming from Instagram, make sure that you have connected your Instagram account like in this guide https://forum.tagdiv.com/instagram-widget/
If the problem is persisting, please contact us via email at contact@tagdiv.com and provide wp-admin access to check the situation.
Thank you!
Calin
Thanks! Site is working, strange you got this.
Well, like I said, I checked my configurations and it´s all right. My instagram counter is not updating for 7 weeks now, and images are not loading. Thats why I asked if there is a issue there or it´s a problem with my site.
Hi,
I just checked the website, but this is not working for me -> https://i.imgur.com/3e3gWv4.png
Also, if it is about the Instagram counter, then yes, there are were some changes in Instagram rules and after a while, the old implementation for the Instagram counter is stoping to get followers.
But the Instagram widget should work correctly. Also, our developers are working to get the social counter for Instagram to work like before, I think that in the coming update this should be fixed.
Thank you for your understanding!
I tried some tricks here but I’m still getting the same, no Instagram images.
I don’t understand why you are not seeing my site, everything is normal here. I’ll send my site access through e-mail.
Thanks
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This reply was modified 5 years by
luisrenato.
Hi,
Yes, please send them at contact@tagdiv.com and include the link of this topic in email and we’ll check it as soon as possible.
Thank you!