Bug report: Image Slide – Autoplay Freezing or Crashing Website

Hi

I’d like to report a bug with the ‘Slide’ element for images where the ‘Autoplay slider (at x seconds)’ setting makes our website freeze or crash after x seconds.

For our desktop version of the website, we have a Slide element in our header, showcasing some bigger stories. On desktop, this all works fine.
On our mobile version of the website, the header does not contain this Slide element, but it makes the website crash nonetheless if a value has been filled in that particular setting. After x seconds, the website stops loading images and backgrounds become white and becomes unresponsive. After a while, the browser notifies that a script is blocking the page and I’m asked to stop it from running. This only happens on our mobile header.

Desktop:
Mobile:

• This topic was modified 3 years by juniordiscart.

Hi Calin

Thanks for getting back to me. I’m not sure what you mean with ‘if the response version is used’. I’m not entirely sure what you mean with a mobile page template either, as our issue is in the header, and not with a specific page or post template. I’ve attached a video that showcases the issue: https://youtu.be/ywrgYEud1pE

Unfortunately using the mobile theme plugin is not an option either, as it also has a problem where it doesn’t use the right localization: it always shows up in English while we’re hosting a Dutch site. So it’s not adhering to the WordPress site settings on that front.

Thanks in advance!

Hi Calin

Thanks for the suggestion of the revolution slider. I wasn’t aware of this component so I’ll take a look. 🙂

Kind regards,
Jan.