Bug report

Hello,

I found a bug in the Newspaper’s mobile theme. The social icon of Twitch is empty and doesn’t respect the order. I have already tried to fix it by deactivating every plugin apart tagDiv ones and uploading the latest version of tagDiv Mobile plugin.
Here’s a screenshot:

I also noticed that the internal reviews vote/comment is incoherent:

I mean the vote number inside the article is from 1 to 10 and in the rich snippet on search engine is from 1 to 5 (3,8 in the screenshot above). Can you please fix it and make it coherent?
Link this (7,3/10):

Thank you in advance.

I don’t know why but this problem is also on my demo site, not only on my production site. This happen even with CDN (CloudFlare: Cache+Minify), Cache and all external plugins deactivated and exclusively on the Twitch icon. I’ve also cleared the custom mobile CSS and re-installed the tadDiv mobile plugin.

Anyway, what about the rich snippet problem?

Yes, obviously (I even use an addon to clear the cache and then use the hard refresh to reload the page).
Anyway i sent a mail at your email address.

Here’s the tagDiv’s answer for who want to resolve this issue:
There is an issue with Twitch icon using Mobile Theme plugin.
Please add this css in stylesheet file from mobile folder – https://www.screencast.com/t/ieRgAAW7

.td-icon-twitch:before {
content: '\e909';
}

Anyway i still need an answer for the second topic:

I also noticed that the internal reviews vote/comment is incoherent:

I mean the vote number inside the article is from 1 to 10 and in the rich snippet on search engine is from 1 to 5 (3,8 in the screenshot above). Can you please fix it and make it coherent?
Link this (7,3/10):

I meant the vote shown on Google review snippet (as you can see from the two screenshots above: first one from my website and the second from another one).
I’m using your review vote system, but if i put a vote of “9/10”, on Google the article’s snippet shows “4,5/5” that is incoherent with the vote inside the article. I want that the vote outside is coherent with the inside one.

• This reply was modified 8 years by Fenix.

Mh, i understand.
Is it possible to edit them from that file?

Ok, i’ve modified the file you showed me here: https://www.screencast.com/t/3qKH5ORt74
but the result is not what i wanted:

To see this result i used this Google’s tool: https://search.google.com/structured-data/testing-tool

I want that the ratingValue show the review rating (1-10), not the stars number (1-5).
I think i need to edit this code to get the review rating instead of calculate the total stars:
$buffy .= '<meta itemprop="ratingValue" content = "' . td_review::calculate_total_stars($this->td_review) . '">';

I’m sorry but i think this isn’t a customization. This is a correction. The template vote is incoherent with the vote showed on the search engine results. If i put a vote of 7 out of 10 in the Review Page Settings then on Google you’ll see 3,5/5 and not the original vote like in every other site of my same category.
So why should i pay to fix a “bug”?

Ehm, No…it’s a theme’s function not an external plugin. I even copied here the code in the template’s core file (https://www.screencast.com/t/3qKH5ORt74)
$buffy .= '<meta itemprop="ratingValue" content = "' . td_review::calculate_total_stars($this->td_review) . '">';
That code is generating this (example screenshots):

Code in the article (as you can see it is generated by the theme):
<span class="td-page-meta" itemprop="reviewRating" itemscope itemtype="https://schema.org/Rating"><meta itemprop="worstRating" content="1"><meta itemprop="bestRating" content="10"><meta itemprop="ratingValue" content="3.3">

So the problem isn’t mine, but the code is wrong. Here’s an explaination of what ratingValue is “The rating the reviewer gave” (source: https://yoast.com/rich-snippets-product-listings/). Well, right now the ratingValue doesn’t rappresent my vote, but the number of stars that i’m not even using (I’m using Point vote, not Stars).

You are essentially converting the normal vote from 1-10 to 1-5…
I’m not interested to the stars vote. I’m talking about the vote number that appear on the Google Rich Snippet (its located to the right of the stars – number 3,8 on the screenshot). What i want is to show the vote number (from 1 to 10 to the right of the stars) instead of stars number (from 1 to 5). That’s all.
Like this:

Catalin, it’s clear that the code regarding “ratingvalue” meta prop needs to be rewritten in order to allow Google to fetch “ratingValue” consistently with the rating system used by the end user. I don’t get the why you designed the code to normalize grades in a 1 to 5 stars format and let Google fetch THIS VALUE instead of my explicit 1 to 10 votes. Google allows every kind of vote, not just in stars from 1 to 5, but also in grades like A+ to F-, in 1 to 10, in percentages: your “Post settings” module acts accordingly to this implementation, but then forces the end-user to use a star system – since it’s otherwise going to be incoherent.

This section down here has been oversimplified in order to keep the code as simple and straightforward as possible, but it makes the rating system incoherent.

$buffy .= '<span class="td-page-meta" itemprop="reviewRating" itemscope itemtype="' . td_global::$http_or_https . '://schema.org/Rating">';
$buffy .= '<meta itemprop="worstRating" content = "1">';
$buffy .= '<meta itemprop="bestRating" content = "5">';
$buffy .= '<meta itemprop="ratingValue" content = "' . td_review::calculate_total_stars($this->td_review) . '">';
$buffy .= ' </span>';

There’s no point in allowing the user to choose which system to adopt if you force his pages to be fetched as per-design.
EITHER:
A) you remove the 1 to 10 or percentages based vote altogether, making the system unflexible;
B) you rewrite the code adding more variables and letting the user truly decide once and for all which rating convention should be adopted;
C) you leave the system half-baked, as it is right now, disappointingly.

Looking forward for your kind reply
Alessandro