Bug using TagDiv Composer Errors at columns elements: 8(models) : 22(dom)

Posted in: Newspaper
Post count: 52

Hi,
When in a single post I click on “Edit with tag composer” I see the following error:
Errors at columns elements: 8(models) : 22(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I installed a clean WordPress, Added Theme, Imported Pulses Pro Demo (Without Data), imported Post data, added one post for testing (This test post has no description and no tag only has a title)

We don’t have any issue or error regarding Admin-ajax.php
WP_MEMORY_LIMIT is 1000MB
the test post has no description at all, other posts haveing simple text

I tried https://forum.tagdiv.com/tagdiv-composer-not-working/ recommendation none worked

Post count: 52

Hello Support Team
Excuse me the solving the issue is very important for us and I please you help us on the case urgently.
Best regards

Post count: 52

Hello again
We are your old customer, after the years we have decided to migrate from default Newspaper to Pulse Pro, we are in the middle of our project and this bug has stopped us. Please as soon as possible help us to solve the issue.
Regards,

Post count: 18283

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Post count: 52

Hello Vlad
We’ve sent it to the email as you wanted.
Please check and support urgently.
Best regards

  • This reply was modified 5 years by IFP News.
Post count: 52

Hello again, dear Vlad I have sent the email you asked me, just i wanted please you to check and support as soon as possible, our news site is with over 25000 posts and its migration has faced with the issue so we need urgent support on the case.
Best regards
Emad

Post count: 18283

Hello !

Unfortunately your e-mail is in the SPAM folder, My colleagues will reply as soon as possible.

Thank you !

Post count: 52

Bad chance,
Vlad, thanks a lot, actually until Friday we should solve the issue by your support, actually we can wait until Monday.
Thanks for your attention and help.

Post count: 52

Hello again dear Vlad
I received a response from your coworker Simion C. , he asked us access to our server for checking, right now I have replied to his email, just I want to please you let him know, I am worried about going to spam box again, so please let me know that it is delivered.
We don’t have enough time and need your urgent support.
Thanks a lot.
Best regards,

Emad

Post count: 18283

Hello !

Your e-mail is here, my colleague will reply to it as soon as possible.

Thank you !

Post count: 52

Hi Vlad
I received their reply, and just I have answered and waiting for the new reply.

Best regards,

Emad

Post count: 52

Hello again,
Dear Vlad, could you confirm that the team have received our reply to their response by the email? I am worried about the time.
Regards,

Post count: 52

Hello Vlad
Excuse me just I want to be sure that the team has received our replied email two days ago and they are working on the request.
Could I ask you let me know?

Best regards,

Emad

  • This reply was modified 5 years by IFP News.
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