Bugs: Last 7 days not working

Hi,

Please make sure you have also enabled this feature from theme panel > post settings, like this: http://screencast.com/t/pcdc3UiB0wB
Also make sure you empty cache and/or purge files if you use any cache or CDN plugins and check again.
If nothing works please let me know.

Thanks

Hi,

I have tested this and works fine, please make sure you are using the latest theme version (4.5) and also check this with all plugins deactivated.

Thanks

Hi,

@jalmz Can you please provide provide wp-admin and ftp access so I can take a look? Please send send your wp-admin and ftp access login info at contact@tagdiv.com and specify details of your issue or send a link to this topic.

Thanks

Hi,

We will investigate this and we will provide a solution as soon as we have one.

Thanks

Hi,

First please make sure you set this right and try this: https://forum.tagdiv.com/topic/bugs-last-7-days-not-working/#post-24596
We have tested this and worked fine, each time was pulling the most popular posts as expected, we have also reviewed the code for this feature before last update and found nothing wrong with it. Please make sure you use this feature right and that you understand how it works so please consider that this feature, when enabled, it pulls and puts together the top most viewed posts that have been viewed in the last 7 days so it dose not matter if a specific post, added in a block which uses a post sorting of this type, it’s 5 or 6 or 7 years old as long as it has been the most viewed post from last 7 days, so it’s ok if a post that old it’s added.
I have also checked your site but unfortunately we can’t tell if the stats are right as we don’t have something to compare with so we suggest you to set up a Google Analytics account and compare the info you get from Google Analytics with the popular last 7 days feature posts and let us know what you find.
You can also use this work around: https://forum.tagdiv.com/topic/popular-7-days-post-sorting-still-doesnt-work-in-last-update/#post-22238
Hope this helps!

Thanks Lucian C.

Hi,

I will add this to our feature requests list and we will consider it.

Thanks for the message!

Hi,

Like I said before we will consider this for future theme updates, unfortunately I can give you an exact answer as we have over 160 feature request and we also work hard on the development, updates, fixes and support.
We will do our best.

Thanks for understating!

Hi,

I’ve tested the system and we could not find any problems on the latest version. I’m very sorry for the inconvenience and we can provide you with a full refund for the theme.

Radu O.