Can not install from cloud template

Posted in: Newspaper
Post count: 1

Every time I try to install from cloud templates I get a “One of the images failed to upload.” Message and it takes forever to try to install (20 minutes)

Post count: 23312

Hello coachk12,

Ensure that you are using the latest version of the theme, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches and check the results. Try to resave your permalinks and check after the results.

Thanks for the message!

Post count: 17

It’s ok : wrong path for media files. (we’ve change the server there is 3 days)

But now, when I choose, import and save a template, it did not appear in the menu “All Templates”. I’ve check the logs but nothing in it. Only a “200” on the page “POST /wp-json/td-composer/save_post?uuid=608cff89-a32f-33f2-53ac-da363ffa6966 HTTP/1.0”

Post count: 17

Update : if I choose ‘Single Post Template 4’, it’s working. But if I choose ‘Products Page Wine’, it’s not saving.

Post count: 23312

Hi,

Did you have checked the system status parameters to be increased according to our documentation from our theme requirements?

Thanks for your understanding!

Post count: 17

Here is my configuration :
https://ibb.co/kFiTje

No red points.

Post count: 23312

Hello Portekoi,

Why did you have not followed our useful guide and did not increase the system status parameters? The yellow parameters should have to be increased according to our guide if you want to achieve good results.

Thanks for your understanding!

Post count: 21

Hi Guys!

I also have a problem mentioned above. Please check my configuration:
https://ibb.co/bUCfs0
What can I do more?

Thanks!

Post count: 35449

Hi Tuudi,

What problem are you facing?, please provide some more details, or some screenshots with the problem.
Please make sure that you have TagDiv Composer activate, also you can try to increase the WP_MEMORY_LIMIT to 512M
Also can be a plugin conflict, you can try to deactivate all plugins that are no theme, and try again.

Thank you for your understanding.

Post count: 21

Hi Callin!

Thanks for your answer. I received error “One of the images failed to upload” when I want to load some of templates. Interesting fact is that I can load smaller templates but it’s impossible with bigger one.

I increased the WP_MEMORY_LIMIT to 512M

Post count: 35449

Hi Tuudi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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