Cannot create new pages with Newspaper 9.5

Posted in: Newspaper
Post count: 33
mediaapps
#276465
Feb 11, 2019 at 11:14 am

I cannot create a new page with Newspaper 9.5

This is what I have done to fix it:

  1. I have worked with my hosting provider to make sure that we meet all of the system requirements. Everything in System Status is Green.
  2. I have tried another theme. I tried 2019 and that works properly.
  3. I uninstalled Newspaper 9.5 and reinstalled it

I can provide an Admin login for support.
Thank you
John

Post count: 35449
Calin
#276690
Feb 12, 2019 at 8:22 am

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If the problem is still there, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 33
mediaapps
#276696
Feb 12, 2019 at 8:47 am

All good now. I did a fresh install. This time I didn’t install the Classic Editor plugin. I don’t know if that was related to the problem.

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