Cannot get Mobile Theme changes to save

Posted in: Newspaper
Post count: 51

Hi I am trying to make some changes in the mobile theme- change the menu under the Mobile section and header in Newspaper Theme and under AMP, serve all templates as AMP, but I cannot save the changes. All dashboard settings are as per your required settings. Please advise.

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you !

Post count: 51

Hi Vlad:

All plug-ins except tagDiv plugins and Akismet deactivated cleared browser and server cache and still am not able to save mobile and AMP settings. Am not using a Newspaper dashboardchild theme. Screenshot attached.

Thanks,
Alejandro

Post count: 18283

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.