cannot save inside tag composer

Posted in: Newspaper
Post count: 30

When I make edits and save, it just spins and does nothing. It does not give an error. https://www.bangorbuzz.com

Post count: 23312

Hello Bangormedia,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Probably, your PHP memory has exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Post count: 30

I have checked this and the php memory is set to 512mb

Post count: 23312

Hello Bangormedia,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, you should provide CPanel access for more further investigations.

Thanks.

Post count: 30

Ok I have emailed the information requested.

Post count: 23312

Hello,

Replied via email.

Thanks.

Post count: 30

Thank you for the email. I went to my cloudflare account and completely disable the cloudflare stuff. I then ensured that was a fresh page load and login. Then click the td composer and tried to remove the restaurant section that was at the bottom of the page. I saved and the green save came out from the top right on the screen. When I load the page or reload the td composer page. It did not save or remove the section I was trying to remove.

Post count: 23312

Hello Bangormedia,

I have inspected your setup page and I saw that you have a lot of untested plugins which might interact with the theme core files and causes a lot of unknown issues, sorry! Notice that the first step for WordPress debugging is to disable all of them and leave just to active only the plugins which come bundled with the theme core files. Before this, make a full backup to your database and let us know how it goes!

Thanks for your understanding!

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