When I add a Text with Title element I’m unable to save the text under the WP Editor. I understand there is no “SAVE” button. when I click the “X”. The box closes and does not sage.
I’ve read all the posts on the forum.
Theme Version = 9.7.2
max_execution_time = 3600
WP Memory = 265
max_input_vars = 2000
Also, i’ve disabled unsupported plugins and cleared cache.
Hello !
In order to save any changes you’ve made usign the tagDiv Composer you have to click the save button wich you will find it on the topbar of the Composer. Please take a look at this picture to identify the save button. https://www.screencast.com/t/CNBUhJ7v3H
Thank you !
Please see video. I am using that save button. It’s not saving the text. See video.
https://www.dropbox.com/s/1wbw06y0bqmt1av/tagdiv-save-test.mov?dl=0
Hello !
Indeed there is an issue on your side. Please try deactivating all of your non-theme related plugins and clear cache. Let me know if the issue persists.
Thank you !
Unfortunately that did not work:
https://www.dropbox.com/s/nvmvznbpx0dxcv6/tagdiv-no-save.mov?dl=0
I wanted to mention that I did purge cache. It’s handled through cloudflare and I did it before making the video.
Hello !
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
OK – just sent. Thank you.
Guys – the problem was with Rocketloader on Cloudflare. I had to create a page rule to exclude the script called when using wpeditor.php on the back end.
Hello !
Indeed in our documentation you can find that we do no recommend using rocket loader. Find more about it here: https://forum.tagdiv.com/cloudflare-cdn/
Thank you !
