Cannot send email

Posted in: Newspaper
Post count: 5
wikitipz
#80866
Nov 26, 2015 at 6:04 pm

Hello,
After changing WordPress theme for my site to Newspaper, visitors cannot send email to me (webmaster) from the contact form: http://wikitipz.com/lien-he/
After I active the old theme, I can send an test mail OK.
=> I think your theme has problem with send email function.

Please help me to check it.
Thank you

Post count: 22421
Bogdan B.
#80905
Nov 27, 2015 at 8:56 am

Hello,
Please update your theme to the latest version 6.6. This was a known issue and got fixed in the current version.
Please follow this guide to do it: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you.

Post count: 5
wikitipz
#81263
Nov 30, 2015 at 8:42 am

Hello,
I have successfully updated the themes to the latest version (6.6) but the problem still not fixed.
Could you help me to check again?
Thank you very much!

  • This reply was modified 10 years by wikitipz.
Post count: 5
wikitipz
#81264
Nov 30, 2015 at 8:43 am

“Failed to send your message. Please try later or contact the administrator by another method.”
Link to test: http://itechworldz.com/contact-us/

Post count: 22421
Bogdan B.
#81425
Nov 30, 2015 at 11:57 am

Hello,

You can try to follow a few of these solutions for your issue:

https://wordpress.org/support/topic/plugin-contact-form-7-failed-to-send-your-message-please-try-later-or-contact-the-administrator
http://contactform7.com/faq/#After_submitting_the_form_I_get_an_error_message

I hope this helps
Thanks.

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