When I try to load templates I get the message “Invalid reply from server endpoint”. The tagDiv cloud library plugin is active.
Hi, usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know the results!
Hi, I’ve checked your ‘requirements for newspaper’ and everything looks ok, but I’m getting the same error.
I got the following PHP error from the server. In PHP INI memory limit is set to -1. Any guidance would be appreciated, thanks.
The received data is wrong. Contact support for resolution. Traceback (most recent call last):
File “/usr/share/l.v.e-manager/utils/cloudlinux-cli-user.py”, line 16, in
cloudlinux_cli.main()
File “/usr/share/l.v.e-manager/utils/libcloudlinux.py”, line 127, in main
self.check_license()
File “/usr/share/l.v.e-manager/utils/libcloudlinux.py”, line 292, in check_license
if not self.licence.get_license_status():
File “/opt/alt/python37/lib/python3.7/site-packages/cllicense/license_lib.py”, line 30, in get_license_status
stderr=subprocess.PIPE,
File “/opt/alt/python37/lib64/python3.7/subprocess.py”, line 800, in __init__
restore_signals, start_new_session)
File “/opt/alt/python37/lib64/python3.7/subprocess.py”, line 1482, in _execute_child
restore_signals, start_new_session, preexec_fn)
OSError: [Errno 12] Cannot allocate memory
Hi,
Please send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
