Hallo,
I have bought Newspaper Theme from Themforest, and I have instaled it. But I have problem when activation proces, Im stuck in activation page. I have enterd Server ID, Purcase and Activatio code but when I push Activate button nothing happen. Please help, thanks before.
Regards,
Heru
Hi,
If you are having issues activating the theme by default method as well as manual activation, please send us an email at contact@tagdiv.com and provide your website, admin login and the registration key. We will take a look.
Thanks
Hallo Simon,
I have sent website, admin login and the registration key.
Thanks,
Heru
same with me, I cant activate the Newspapper theme from my current WordPress site!
Hi,
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
I have updated the theme requirement when I first installed it in the website with my host and we ensured all are updated. The site have SSL secured right from start!
Hi,
Did you check the console?
Thank you!
How do I check the console
Hi,
With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Thank you!
it shows <span class=”td-activate-err td-envato-invalid” style=””>Your purchase key is not valid.</span>
so, how do I validate it?
Hi,
Did you ask for a refund?
Thank you!
