Can't add and save shortcode in Column Text Area

Posted in: Newspaper
Post count: 3

Hi, I’m trying to add a contact form shortcode for WPforms using the column text area. When I add the shortcode there is no way for me to save and exit without losing the shortcode I have just added? https://imgur.com/a/SZ30oV8

Post count: 35449

Hi,

All the shortcodes need to be set in column text or text with title in text area -> https://imgur.com/CSPcls9 also this will be auto save, that’s way is no button for save.

Hope this will help you!
Thank you!

Post count: 3

Hi Calin,
I can click on ‘Edit content’ and add my shortcode for my form. Once I click anywhere outside of the editor and reopen the window the text/shortcode is no longer there, so it is not autosaving.
I have the same issue with the ‘Text with title’ element. I can add text but it is not autosaving and when I reopen via ‘Edit content’ the field is blank.
Can you please help or offer another way I can add shortcode.
Thanks

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

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