Hello,
I created template successfully via “Add new” in cloud template, “Single Post Template 2”, i can also view it as demo page. But i can not apply it to real post.
Please help me out. Thank you!
If you need login infomation, i can give it to you later.
I did set “Single Post Template 2” for some real post. But none of them works.
Hi,
You can check our video tutorial from here -> https://www.youtube.com/watch?v=I1R3j1QYod0
Design your post pages using the Cloud Library Templates -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Let me know the results!
Thank you!
Hi,
Please provide some more details and some screenshots about the settings and the results you get.
Thank you!
Hello,
Here’s a link to picture:
https://www.screencast.com/t/VEKVsetXXBJ
1.I got Single post Template
2.I applied Template to ALL Single Post in “Theme Panel”
3.Failed result on real post.
4.Good result as expected when i “view” template.
You can use login info that i replied via email for more details.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
I deactive all other plugin. But problem still on. Could you help me check deeper? Thank you!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
