Hi,
I can’t create new article or pages, I have an error (answer json not valid).
I also can’t upload new images.
Please can you help me with this issue ?
Thanks a lot for your help !
Valentin
I precise I already tried to update my permalinks.
Thanks
When I install Classic Editor it solves the problem for posts and pages, but I still can’t update Cloud templates.
Thanks for your help.
Well I really would appreciate some help please !
I could published a post with the classic editor but I would prefer to use gutemberg.
Also I can’t preview posts (have 404 on preview) and I still can’t update my templates (it loads and loads and I have this error in the console)
Failed to load resource: the server responded with a status of 403 ()
DevTools failed to load SourceMap: Could not load content for chrome-extension://odbfpeeihdkbihmopkbjmoonfanlbfcl/sourcemaps/contentscript.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
DevTools failed to load SourceMap: Could not load content for chrome-extension://odbfpeeihdkbihmopkbjmoonfanlbfcl/sourcemaps/inpage.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
Thanks for your help !
Hi,
Please make sure that you are using last version, Newspaper v10.3.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hi,
Thank you for your answer.
All Requirements seem to be ok and the newspaper version is 10.3
I have deactivate all plugins (except Tagdiv Composer) and cleared cache but the problem persists.
I noticed also that since the problem appeared, I’m not anymore connected on the frontoffice of the website, no more admin top bar, and when I want to comment a post, I have to fill all my infos.
If I use Classic Editor it solves the problem for posts and pages but not for templates…
Thank you for your help,
Valentin
Hi valsim,
Please update to Newspaper v10.3.4 -> https://tagdiv.com/update-newspaper-theme/ and check the results to see if there is still a problem. Also make sure that you are using php v7.2 or v7.3 also please use last version of WordPress.
Thank you!
Hi,
Thank you for your answer.
I have updated the theme to 10.3.4,
PHP version is 7.2
and wordpress version is 5.4.1
But I still have the same problem !
Thank you for your help !
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Ok I sent an email.
Tanks a lot !
Valentin
