I have recently added Newspaper to my site but I can not get the annoying ‘Smart Sidebar’ to stop popping up! I have found how to switch it on but it’s already switched off. And yes… I’ve tried turned it off and on again, lol! Is it just me? Are there two places to switch it on/off?
Hello twinpickle,
The smart sidebar has an option for it here -> https://www.screencast.com/t/Qc0KsCwAnui Clear all the caches, purge CDN files and check the results.
Thanks.
Yes, this is the area where it was switched off as default. I never turned it on, yet I still have the Smart Sidebar on my site. It is twinpickle.com if you would like to check. I have cached but if it was never on I shouldn’t have to!!
Hi twinpickle,
I’ve check your website and your smart sidebar is deactivate.
Thank you.
How strange! I have cleared cache and web browser and yet I still see it. Still, if I’m the only one it doesn’t matter. On another sidebar issue… the default bar I am trying to design to appear beside posts doesn’t show the author image or name. It just shows a blank photo and ‘Author name’. I am using the same TavDiv Author box as I put on my homepage side bar which works fine. What am I missing?
Hi,
Please read our documentation about sidebar:
-> https://forum.tagdiv.com/sidebars-tutorial/
-> https://forum.tagdiv.com/smart-sidebar-2/
If the problem persist, please provide a link were I can inspect the probe with the sidebar.
Thank you for your understanding.
Hi Calin
I have read through your tutorials but they do not address me issue. I know how to create an assign a sidebar. The trouble I’m having is specifically with the Author Box. It does not populate with an image and title, just stays greyed out. Here is a link, please take a look: https://twinpickle.com/2018/11/19/teach-your-kids-guitar-with-fender-play/
No worries, I am fixed! For some reason when you add an author box to a sidebar in widgets you have to add the author ID. In the tagdiv page editor you do not!
