cant Edit with new theme TD Composer, resolve it asap

Posted in: Newspaper
Post count: 3

Post count: 30

Having the same issues in all browsers (IE, FF & Chrome). Loading of pages very slow, Save Changes button works 20% of the time, LIVE changes will stop in middle of refreshing itself. Been stuck a few days on this. Host is fine, my internet connection is fine. It’s definitely the install of this template and TD Composer.

Post count: 18283

ello !

Please make sure you have set the Newspaper Theme Requirements accordingly with our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 141

I have a brand new install of this theme and I am having a similar issue. I was able to get in the first time, but once I had committed a save, it would not load the screen again? There seems to be an issue once you have made a simple change…..so I don’t think its linked to plugins or requirements- otherwise it would not have loaded the first time.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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