Can't install demos

Posted in: Newspaper
Post count: 1
qazianasm3
#349174
May 28, 2020 at 2:40 am

I installed theme , entered my purchase code but while trying to install demos , it says error ,
1- Check WP_DEBUG is set to false.
2- Make sure your update folder have enough permissions.
3- Contact customer support to give you new purchase code.
as i checked above issues and found WP_DEBUG is already set to false and update folder in cpanel have every permission it needs, so i’m contacting customer support please give me solution for my problem.
Thanks

Post count: 35449
Calin
#349321
May 28, 2020 at 2:58 pm

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.