Can't install demos

Posted in: Newspaper
Post count: 10
herondino
#168741
Apr 19, 2017 at 11:22 pm

Hi,

I can’t install demos. Instead of the “include content” checkbox and the “install” button, the texts and buttons appear together, without any function (see image in https://drive.google.com/open?id=0B3Pw4yfb1JZVeFVwS0ZxMlZBeUE).

Can you help me?

Thanks!

Post count: 10
herondino
#168742
Apr 19, 2017 at 11:24 pm

Also, in “Theme Panel”, I can’t access the sections (“Header”, “Footer” etc). When I click on them, nothing happens.

Post count: 23312
Catalin
#168833
Apr 20, 2017 at 10:45 am

Hello herondino,

Please ensure that you have right installed your theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ To be safe, you should download again the latest version of the theme from Theme Forest and install it gain via FTP way at your side, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Post count: 10
herondino
#168877
Apr 20, 2017 at 1:30 pm

Hi, it was a server misconfiguration. It was fixed!

Thanks and I’m sorry!

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