Hi there,
Website: feedearthspirit.com
I’ve installed the Newspaper theme and have been trying to install/update the TagDiv plugins, but it keeps saying failed. I tried to then install each plugin manually, but even this doesn’t work. I’ve also tried to locate the plugins in the Newspaper zip theme folder, but I can’t locate them here.
Hello,
This problem can appear when is a plugin conflict. Please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please check this guide to update the plugin => https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
The plugins are located in Newspaper-tf\plugins.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Thank you!
