Running version 12.6.3
When I go into theme panel -> Social/API’s -> Personal Instagram, and then click the “REMOVE” button it does nothing.
There is no action assigned to the button.
In the meantime my token has expired and I have blank place holders for photos at the bottom of my page now, and no way to turn it off.
Having the exact same issue. Also running Newspaper theme version: 12.6.3
I noticed the Instagram widget on my site has been replaced with the error message: “Error decoding the Instagram API json”
I checked under Newspaper Theme panel > SOCIAL/APIS > Instagram Personal, and it shows my token “expired 60 days ago”.
The “Connect Personal Account” button is grayed out, and clicking on it shows the following error:
“You already have a connected account. To connect to another, please remove the current one.”
However, clicking the “Remove” button on the existing account with the expired token does nothing.
I opened DevTools in Google Chrome to get more details, and while on the Network tab, I clicked the “Remove” button once again to inspect the Request/Response.
It makes a POST request to the following endpoint: /wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.6.3
…with a payload containing “action=td_remove_account” along with the Instagram account username and id which I am trying to remove.
But the response to this request is:
{“status”:”warning – no connected account found with the given user id!”}
So we seem to be stuck with an account having an expired token. Is there some other process we should be doing when our token expires? The docs for the Instagram widget mention how to connect it, but I don’t see how to refresh it once the token expires:
Hello,
Please contact us via email at contact@tagdiv.com and provide the wp-admin access.
Thank you!
Will do, thanks
