Posted in: Newspaper
Post count: 2
Apr 6, 2020 at 3:13 pm
When I try to update some parameter in the theme configuration, when saving, it gets stuck and does not respond.
Post count: 18283
Apr 7, 2020 at 8:18 am
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Post count: 8
Apr 9, 2020 at 4:44 pm
The solution is not working Vlad!!
Post count: 18283
Apr 10, 2020 at 8:35 am
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
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