Hi,
I see many other users having the same problem. When I go to “Translations” under “Theme Panel” and I translate a few strings and click “Save Settings”, the loading icon appear but nothing else happens. Even after 10 minutes it is still loading, hence saving is not possible.
Please advise what I can do to translate the theme!
Hi,
There seems to be an issue with wordfence and the theme panel settings. Other plugins can also do this so please try to disable all plugins except visual composer, clear cache and reset cdn files. If you do use wordfence, there is a setting that can fix it: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Thank you!
Hi,
I actually managed to fix the problem by changing value for these variables in php.ini:
suhosin.post.max_vars
suhosin.request.max_vars
max_execution_time
Thanks!
Hi,
I am in the same situation.
But,I use shared hosting,so I can’t chang php ini.
What am I gonna do?
Are you sure you can’t change that file? I am also on a shared hosting and I had to create php.ini (did not already exist) and add a line to the .htaccess file.
Hi,
Please ask your hosting provider how to go about it.
Thank you!
Hi,
Hosting provider said,There is no way.
I don’t know what to do.
Hi,
Please try to add these lines in the .htaccess file if you do not have access to the php.ini:
php_value suhosin.post.max_vars 5000
php_value suhosin.request.max_vars 5000
https://forum.tagdiv.com/system-status-parameters-guide/
Please note that plugins can also be a cause of this issue as we have reports of wordfence creating such issues. Try the theme settings without any plugins to see if this is the case.
Hope this helps.
Thanks.
