Can't seem to use Tagdiv composer

Posted in: Newspaper
Post count: 7

Upon clicking on the link it keeps come up as as hosting time out…
Could you fix this for me please?

Post count: 27744

Hello,

Please provide more details, like screenshots and the link to your website.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Post count: 7

https://www.screencast.com/t/JYUwdaRQbQN5

The link to my website: themhmmagazine.com
(it is on maintenances mode though)

Thanks for your reply. Let me know if you needs more info.

Post count: 27744

Hi,

You do not need to add the logo in Theme Panel, you need to add it like this guide https://forum.tagdiv.com/add-logo-newspaper/
Also, this problem is related to your host so please ask them to help you to solve it.
You can check also, those guides/topics to solve it https://community.godaddy.com/s/question/0D53t00006VmAiCCAV/502-bad-gateway-error-godaddy-refuses-to-acknowledge-fix
-> https://kinsta.com/blog/502-bad-gateway/

Thank you!

Post count: 7

I am still not able to use tagdiv composer. The error is not for my host. Please help. I paid for the theme also just like others.

Post count: 7

The error is not for my host. Please help. I paid for the theme also just like others.

Post count: 7

i need your help

Post count: 27744

Hi,

Did you ask the host?
The request made to the theme is blocked by your host or the firewall -> https://i.imgur.com/n85FVzg.png
Do you have the requirements made like in our guide https://forum.tagdiv.com/requirements-for-newspaper/?

Thank you!

Post count: 7

Can you help please

Post count: 7

Anamaria, still need your help. It your firewall blocking us out.
Please, look into this for us.

Post count: 27744

Hello,

The firewall is installed on the server, so please ask the host to help you! https://serverspace.io/support/help/firewall-configuring-the-server-firewall/

Thank you!

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