Hi, maybe I’m impractical, but I’m literally going crazy. I have installed the Gossip demo on my site. I changed the colors and added categories for the menu. The problem is that I can’t get them to filter properly on the homepage. If I ask him to filter articles by category, he tells me there are no posts. I’ve been fighting for hours … Can anyone help me? Thank you!
Hello !
Please show us a screenshot of your filters in the block so we can take a look. Also I guess that your category already has posts.
Thank you !
Here is the screenshot. Unfortunately the only filter that works is that of the most recent posts … I don’t understand how to fix. Yet there are both categories and assigned posts… Thank you!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the support is a bit crowded so an answer is expected between 24-48hrs.
Thank you !
Hello Vlad,
Same problem with me.
Problem1. My blog is https://validstories.com/ I’ve read all things and watched many videos on youtube. But things are not working to me. see here: https://prnt.sc/10w8go9. Why there are not posts. what should i need to do exactly to show the posts on that header block?
Problem 2. Look the current category and post: https://prnt.sc/10w8q6z. I just want to change the CATEGORY Name “Entertainment to Fashion and want to display fashion posts under the Fashion category. can you tell me that specifically how can i do that? I’ve visited your links and read things but nothing working. see here: https://prnt.sc/10w973w, I’ve changed the category name then I”ve filtered the category according to category name but there is not post showing. see here: https://prnt.sc/10w98x2 in that case what can i do?
Hello !
You seem to do the steps correctly. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
I have the same problem here, none of the options of the filters are working on homepage.
Maybe I Found the problem with my site. Check: General TAB > EXTRA > Offset posts. Remove the offset value and it started working.
