Can't update the theme

Posted in: Newspaper
Post count: 145

I have got a strange problem. This is the third time it’s happening so I thought of asking you what it could be.

I am still using 7.1.1 (was waiting for 7.3 to get stable / reviewed) but now when I try to upgrade and so first delete the theme after switching to another one, it says this theme (i.e. Newspaper 7.1.1) does not exist! But it does exist because after I get that error message I am switching back to the same 7.1.1 version. What could be the reason? Also let me know if there is any cautionary note before updating, besides that I need to upgrade VC along with it. Thanks. Keep rocking!

Post count: 23312

Hello Mayapur Voice,

All of these steps must be made via FTP because this is the surest method in this regard. First of all, before updating the theme, you will have to delete the old one and then, using the FTP method you must install the theme according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Please try again this process, more carefully and let us know how it goes! Also, if you cannot install it, please try to make a new clean install from scratch and try it there and see how it will go!

Thanks for your understanding!

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