Category Feature Images dont load

Posted in: Newspaper
Post count: 6
kirruse67
#370245
Oct 22, 2020 at 12:42 am

Hello,

I have problem with the category featured image in the td composer load perfectly but in the view dont load. what is the problem?

https://todosobrebebes.com/category/consejos/

Thanks

Post count: 18283
Vlad S
#370369
Oct 22, 2020 at 3:57 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 6
kirruse67
#370420
Oct 22, 2020 at 7:24 pm

Hello Vlad,

i check and everything is Ok. the problem persists, what are the next steps to solve it?

Post count: 18283
Vlad S
#370490
Oct 23, 2020 at 10:49 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 6
kirruse67
#370587
Oct 23, 2020 at 6:10 pm

Sent,

Thanks

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