category Page Layout issue

Posted in: Newspaper
Post count: 17
onlineimages
#433737
Feb 24, 2022 at 2:03 pm

Hi Team,

We are facing an issue. on my some category page layout is distorted.can you check & let me know what is the issue. i am mentioning the link for your reference,on some category page search section is showing & on some some category page is showing like screenshot 2 & 3

screenshot-1 : https://ibb.co/Cm37FKc
screenshot-2 : https://ibb.co/hY3qg32
screenshot-3 : https://ibb.co/sRKntV3

Post count: 21065
Bettina
#433766
Feb 24, 2022 at 4:37 pm

Hello @onlineimages !

Please make sure you use only one cloud category template which is Global set up on every category: https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Post count: 17
onlineimages
#433828
Feb 25, 2022 at 8:31 am

Hi Bettina,

I am using single template for category. But this layout is distorted in some category section. can you please check & let me know the issue.

Post count: 21065
Bettina
#433843
Feb 25, 2022 at 9:35 am

Hello @onlineimages !

If you use default templates, then please activate Standard Pack plugin.
Please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.

Let me know the results!

Thank you!

Post count: 17
onlineimages
#433845
Feb 25, 2022 at 9:51 am

Hi Bettina,

Thank you for your response. As per your response i have done all the changes. i have disable all plugin & cache plugin still issue is coming on some category.

Post count: 21065
Bettina
#433849
Feb 25, 2022 at 10:21 am

Hello @onlineimages !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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