Hello Team,
This is a very serious issue , in the TAG DIV PAGE BLOCK , there is an filter to select CATEGPRIES from which u need to show the post.
For example: If i select Entertainment as post categories – then only posts from entertainment should show and not anything else
But if you see now on our URL : https://edtimes.in/tagdiv-composer-draft/
In this page for example there is a BLOCK named POLITICS : In that post from fashion, social opinions and other categories are showing – it should have only shown posts from POLITICS CATEGORY – we have set this POLITICS CATEGORY in the filter also in block.
Same issue in all blocks – the category filter is not working
This is a basic feature of the theme and it should have work
Please help and solve this – this is super urgent – if this feature dont work – we have to shift to a new theme because we want this feature
Also one more important thing – a plugin named – https://wordpress.org/plugins/whp-hide-posts/
This is a very good plugin to hide all post only on homepage from a particular category – we have noticed that – on your theme this plugin dont work – the theme should be capable to work with all plugins – please solve this also
We will wait for urgent reply
Good Morning Team,
Please help us on this urgently
Hello,
Are you sure the settings that you made are saved?
Also, this plugin is not tested with our theme, but we can take a look.
Thank you!
Dear Anamaria,
Thank you so much for the reply.
Yes we have done all the settings – Please see this recorded video – I have explained both issues
Recorded Video: https://drive.google.com/file/d/1oxk7dvojYWX_sQnu5Ik2cKwao4GpQJf_/view?usp=sharing
Please help us solve this urgently
Hello,
Please delete this value -> https://i.imgur.com/Y9IB5DX.png and check after. I think that you have a plugin conflict there. Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello Anamaria,
I have done all the settings but nothing is working – I am 100% sure there is an issue in your category functionality.
I have again recorded a video as it’s impossible for me to explain everything properly with screenshots and text – I have recorded a video for this.
Recorded Video: https://drive.google.com/file/d/1yT08XtXP1-lseAVv8pcbPIiQT4f58T_f/view?usp=sharing
Please help us solve this , if u need any access let me know , if u want we can do screen sharing ANYDESK, TEAMVIEWER or ZOOM CALL
Hi,
We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
Hi,
I have a question: if you select only one category, why would you want to exclude other categories that won’t appear anyway -> https://i.imgur.com/TmAAsO2.png ? Also, you can not use two filters at the same time.
Thank you!
Hello Anamaria,
I know that – I was just trying.
The point now is that – single category is also not working – it shows posts from other category also – I have already submitted you the video by removing the exclusion.
Also I have shared the all the below details on email please check: –
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Hi,
If you delete the value will be posts only from the category selected like here on your website https://imgur.com/TmAAsO2
Thank you!
Hello Anamaria,
I have done everything – click on the Next and Previous Button below the section of politics – it will show other post from other category – I would request you to see my video – I have explained everything in that.
