Category posts showing incorrect excerpt on first post

Posted in: Newspaper
Post count: 7

Hello,
We have a membership website on which users can see full post only if they are members.

On the category page, if the user is not logged in, the first post it’s shown different then the other posts, and it should look like the rest of the posts. This is happening regardless of the cloud template used.

Using cloud template 1

Using cloud template 2

Plugins used: WooCommerce, WooCommerce Memberships, WooCommerce Subscriptions.

If you need I can provide access details.

Thanks.

Post count: 27744

Hello,

Please check if you have set other excerpts for that post.
The excerpt is getting the content from the beginning of posts, but this is only if there is no text set in the excerpt zone -> https://i.imgur.com/BLvoT6p.jpg -> https://forum.tagdiv.com/excerpts-introduction/
-> https://woocommerce.com/document/woocommerce-memberships-settings/#section-5

Thank you!

Post count: 7

Hello,
Thanks for the response.
There are no excerpt set manually and the settings in membership is to show the excerpt -> https://i.ibb.co/q70JrN7/image.png .

What can it be?

Thanks.

Post count: 27744

Hello,

Unfortunately, I can’t do some tests. This plugin isn’t free, it also is not tested with our theme.

Thank you for your understanding!

Post count: 7

Hello,
Should I provide you access details to our test environment?

Thanks.

Post count: 21065

Hello @whichcamefirst!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

Thank you for your understanding!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.