Hi,
WHEN i TRY TO IMPORT CATEGORY TEMPLATE IT SHOWS THIS ERROR:
Invalid reply from server endpoint.
i HAVE ACTIVATED MY TEMPLATE…
ALSO WHY CANNOT I EDIT A CATEGORY TEMPLATE IN TAGDIV MANAGER – JUST LIKE PAGES?
YOU ARE NOT ANSWERING QUESTIONS!!!!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
this is a typical FIX IT YOURSELF reply…I sent you access details and still no answer from you.
I disabled ALL PLUGINS EXCEPT YOURS – cleared cashe – still same error:
Invalid reply from server endpoint.
waiting for you to check my website
Hello !
We will reply via e-mail.
Thank you !
Hi same problem.
Also I did the same things but it doesn’t effective.
How can I fix it?
>Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
