Category URL issues – Cloud Template + coded

Posted in: Newspaper
Post count: 29

Hello Guys

I hope you are doing well and are having a great new year!

We have recently started facing issues with the category URLs for the category pages created on TD composer and otherwise coded.

We had created category pages using the TD composer and added then to the menu. We also assigned the templates to the respective categories using the theme panel.

http://prntscr.com/mky7v9

This seems to work if there is one level category as in the URL for the category shows like

url is https://www.joshtalks.com/joshkosh/career/

However wherever there is a subcategory the URL is that of the template 🙁

https://www.joshtalks.com/joshkosh/tdb_templates/interview-kaise-dein/

Which should be

https://www.joshtalks.com/joshkosh/career/naukri-chahiye/interview/

This link redirects to the category template again.

This is a bilingual website using WPML (Compatible plugin)

Now we had already have an issue with incompatibility between WPML and cloud templates. The issue is that we cannot assign category templates to translation languages as in there is no option in theme settings> categories> per category settings.
http://prntscr.com/mkyf3k

We had opened a ticket with support and you were quite helpful saying that this issue will be looked into

https://forum.tagdiv.com/topic/cant-see-translated-cloud-library-template-in-per-category-settings/

WPML support was also very helpful and said that they are in touch with the Tagdiv compatibility team and this is in process.

https://wpml.org/forums/topic/errors-in-tagdivi-composer-due-to-wpml-newspaper-theme-issues-with-wpml/

So meanwhile we decided to code the pages in the category settings.

http://prntscr.com/mkyicf

However this is running into major issues with the category URLs. The primary categories are all right
https://www.joshtalks.com/joshkosh/hi/%E0%A4%B8%E0%A4%B0%E0%A4%95%E0%A4%BE%E0%A4%B0%E0%A5%80-%E0%A4%A8%E0%A5%8C%E0%A4%95%E0%A4%B0%E0%A5%80/

However the sub categories are acting very weird and redirecting to random pages or showing a 404

https://www.joshtalks.com/joshkosh/hi/%E0%A4%95%E0%A4%B0%E0%A4%BF%E0%A4%AF%E0%A4%B0/%E0%A4%A8%E0%A5%8C%E0%A4%95%E0%A4%B0%E0%A5%80-%E0%A4%9A%E0%A4%BE%E0%A4%B9%E0%A4%BF%E0%A4%8F/

This seems to be very odd and so we decided to try the basics

Updated the theme to 9.5 and the plugins too
System status us all Green
Disabled all plugins and it’s not a plugin issue especially not a WPML issue

We are kind of struggling with this. I would really appreciate if you could let us know if we are doing something wrong 🙁

Regards
Ashutosh

Post count: 20688

Hi,

From what I can see this URL https://www.joshtalks.com/joshkosh/career/naukri-chahiye/interview/ is being redirected to this URL for some reason https://www.joshtalks.com/joshkosh/tdb_templates/interview-kaise-dein/

https://prnt.sc/ml1whhhttps://prnt.sc/ml1x6l

Redirecting would only be possible with a plugin, or maybe code in htaccess. You could begin by investigating the code in the htaccess if you already checked plugins and SEO plugins maybe.
Each category and sub-category you create should have their valid URLs.

This does not work it seems

https://www.joshtalks.com/joshkosh/hi/%E0%A4%95%E0%A4%B0%E0%A4%BF%E0%A4%AF%E0%A4%B0/%E0%A4%A8%E0%A5%8C%E0%A4%95%E0%A4%B0%E0%A5%80-%E0%A4%9A%E0%A4%BE%E0%A4%B9%E0%A4%BF%E0%A4%8F/

But this does

https://www.joshtalks.com/joshkosh/hi/%E0%A4%A8%E0%A5%8C%E0%A4%95%E0%A4%B0%E0%A5%80-%E0%A4%9A%E0%A4%BE%E0%A4%B9%E0%A4%BF%E0%A4%8F/

It would appear that there is no relation between these categories, parent/child. maybe this is helpful.

Thanks

Post count: 29

Dear Simion

Let me ask my developer to check if the htaccess has changed somehow. This is not a plugin issue as we have tested disabling them.

Also I could not understand what you mean by

“It would appear that there is no relation between these categories, parent/child.”

Regards
Ashutosh

Post count: 22421

Hello,

It seems we will need to investigate this issue further so please contact us via email at contact@tagdiv.com and provide wp-admin so we can login to your site and maybe figure out where this is coming from.

Thank you!

Post count: 29

Hello


@Simion
have checked the Htaccess and it is set up okay.

Thanks a lot for looking into this Bogdan

I have Emailed you wp login details on contact@tagdiv.com.

Hope this gets resolved.

Regards
Ashutosh

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