Changes made not showing up on website

Posted in: Newspaper
Post count: 2

My site theoctant.org is having issues with updating the content on the page. Certain post pages, for example – https://theoctant.org/edition/issue/features/cake-romance-and-the-ace-of-hearts-a-conversation-with-the-asexual-community-in-yale-nus/ – are currently displaying a mobile template page (on a desktop browser, no less) that I have tried to discard, even when I have changed it back to “No mobile theme”. The strange thing is that after I log into my WordPress account and make the changes, everything shows up perfectly when I am using the same browser from which I changed it (even when logged out). However the moment I use a different browser, the whole page is different.

To make this clear, this is what I see when accessing outside the original browser page:
http://prnt.sc/10keucm

This is what I want it to look like, having edited it as such using the composer:
http://prnt.sc/10kevk3

On mobile, this is happening as well.
http://prnt.sc/10kewvd

Yet on certain pages, this is completely not an issue. It seems to be completely random, which pages are ok and which are not.
http://prnt.sc/10kf0bs

This is really frustrating me. Aside from this specific issue, many times, it seems like changes take a significant amount of time to be reflected on the page (more than a day) after being changed in composer. If this is consistently going to be the case, I am deeply disappointed with the amount of money I have spent on TagDiv. I have already disabled all other plugins and updated to the latest version of Tagdiv. What is the problem here?

Post count: 20

This is happening to me too: http://www.tenews.ro
On mobile, all the new articles appear, but on Desktop they don’t. Any tips?

Post count: 18283

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Post count: 2

Hello,

I’ve installed and configured it according to the link. I still find that changes to the front end are not being updated immediately!

Thanks!

Post count: 18283

ello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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