Changes on Theme Panel not saved

Posted in: Newspaper
Post count: 3

Hi. I have a huge problem when trying to change something on Theme panel. When I click on SAVE SETTINGS the loading spinner appears and it runs forever saving nothing.

I confirm all required server specs are ok. (maximum vars, PHP limits, etc.).
Cache and Wordfence are deactivated but still no way to save.

Using Newspaper and I imported The Rimont settings.

How to make it works?

Thanks

Post count: 27744

Hello,

Please check this topic with the same problem https://forum.tagdiv.com/topic/save-settings-in-theme-panel-not-saving-just-keeps-loading/

Thank you!

Post count: 5

Hello Anamaria,

I am having the same issue with multiple sites.

I have disabled all the plugins, cleared cache. but still theme options does not save

Post count: 27744

Hello @iasgharalikhan,

Please let me know if you check the console. Please check in preview and see if you don’t have Access Denied -> https://bobcares.com/blog/access-denied-sucuri-website-firewall/

Thank you!

Post count: 3

Thank you Anamaria. I reset Wordfence and I was able to save again options on theme panel. Simply deactivating Wordfence was not enought.

Thank you.

Post count: 27744

Hello,

Yes, if you have WordFence, you need to use WordFence Assistant plugin to remove it.
I’m glad the problem is resolved.

Have a wonderful day!

Post count: 72

Hello,
yes I use WordFence.
I disable it and the changes has been applied.
Thanks

Post count: 26

Hi! I have the same issue, I deleted all WordFence data/databases, and used WordFence Assistant to make sure all was gone, and my theme panel still cycles constantly when I try to update. Please help!

Post count: 27744

Hello @laraklopp,

Please check the console; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host

Thank you!

Post count: 26

Thank you so much! I got this error:

/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.1.1:1 Failed to load resource: the server responded with a status of 406 ()

Post count: 26

And then just to verify a second time I got this error:

jquery.min.js?ver=3.6.1:2 POST https://visitbrevardflorida.com/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.1.1 406

Post count: 27744

Hello,

Please check those topics and guides
-> https://wordpress.org/support/topic/error-406-not-acceptable-2/
-> https://bobcares.com/blog/406-not-acceptable-wordpress/
-> https://kinsta.com/blog/406-error/
Also, please ask your host if he can help you.

Thank you!

Post count: 26

Thank you so much! My issue ended up being a problem with ModSecurity blocking the theme panel changes, which is odd because my other site using the same theme (Newspaper) on the same host does not have this problem. Anyway, I need to:
* Turn off ModSec
* Disable my caching plugin
* Make my changes
* Enable my caching plugin
* Turn on ModSec
in order to make theme panel changes, but it’s pretty fast and at least now I can!

Thank you for your assistance! I appreciate it. 🙂

Post count: 27744

Hello,

I’m glad the problem is resolved, and you can now make changes.

Have a great day!

Viewing 14 posts - 1 through 14 (of 14 total)
You must be logged in to reply to this topic.