Hi there,
When I load my site a cached page is shown and I must reload it to see the last news. How can I avoid that?
Best regards
Ramon
Hi,
Usually these are plugin conflict, in the most cases are cache plugins, what you can do is to deactivate all the non theme plugins and try again to see if the problem persist.
If there is still a problem, please provide me a link where I can check this situation.
Thank you!
Thank you very much Calin for your answer
I’ve deactivated all my cache plugins and non theme plugins, but the issue persists in mobile version (in desktop version there isn’t any problem and it loads correctly.
Regards
Ramon
sorry, I forgot providing the link to check the issue. You can see it in the home page of my site: mondraberri.net It is a local newspaper and the news are updated several times a day. If you check it, you will see that the news are not updated until you reload the page
Hi,
So you are using the mobile theme plugin -> https://i.imgur.com/xab6OJ3.png this will display the posts/content different from the desktop, maybe that’s the problem, also if you post an article and you have already open the homepage, in order to see the last post you’ll need to reload the page to update it.
If this is not what you mean, please provide some more details and some screenshots.
Hope this will help!
Thank you!
Hi Calin, thanks for your answer
I’m sending you some screenshots showing the problem
The problem is next:
0/ I post a new article:
1/ I google mondraberri and click the link mondraberri.net: Picture 1
2/ Mondraberri.net is opened , but the news displayed are the news I show the last time I visited mondraberri.net, yesterday. In Picture 2 you can see the date of the first new displayed: 9 urtarrilla 2020 (urtarrilla means January in Bask language)
3/ I must to reload the site to be able to see the news published after my last visit. In Picture 3 you can see the news displayed after reload the page. The news has 10 Jannyary 2020 date
Hi,
Please try with other browser too, is possible to be the cache from browser, also if you are using cache plugins, please deactivate them and try again, maybe are some cache settings.
Let me know the results!
Thank you!
Hi Calin, I’ve tried with several browser and phones. I’ve tested it in Android and IOS too, but the problem persists. I deactivated the cache plugins more than 10 days ago.
Regards
Ramon
Hi,
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible, also please provide as many details and screenshots you can. We will take a look. Include a link to this topic in the email.
Thanks
Thanks Calin, I just sent you the email with the credentials
