Clearing caches, please help

Posted in: Newspaper
Post count: 18

I cleared my browser cache and published my site, but when I try to share on social, the preview display still says “Coming Soon.”

Do I need to clear additional caches? If so, how? BlueHost is my hosting site, but I don’t see options to clear caches there either.

Please help!

Post count: 23312

Hello danielamarin,

Please request to your hosting provider to clear all your dedicated server caches and check the results. If you need more assistance in this regard, please provide your website URL so I can identify it closer that problem.

Thanks for your understanding!

Post count: 18

Catalin,

I already spoke to my hosting site and they informed me that I don’t have any server caches.

I also don’t have any cache plug ins.

My site URL is momentumnews.org.

Because we are a news website, this matter is rather urgent because we have not been able to share anything at all.

I would greatly appreciate your help.

Thanks,
Daniela

Post count: 23312

Hello danielamarin,

I have checked your website and the post sharing seems to work as properly. I have shared a post from my facebook and everything seems to work as expected. You can refer to this documentation here -> https://forum.tagdiv.com/facebook-share/

Hope this helps!

Thanks for your understanding!

Post count: 18

That’s so strange.

I tried sharing on my account following the instructions you sent over and still encountered the same problem.

I also tried the same process on a different device from a different Facebook account and, again, encountered the same problem.

Is there any additional help you can provide? Am I missing something?

Post count: 23312

Hello Daniela,

I have tried again the sharing seem to work as properly, as you can see here -> http://screencast.com/t/aY2BRxBwZrP6 Please try to refer to this topic here -> https://wordpress.org/support/topic/meta-snippet-on-facebook-still-showing-the-coming-soon-from-old-page because there has been discussed the same problem and one of user posted a workaround using the re-crawl.

I hope this helps!

Thanks for your understanding!

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