I have created a few category templates via Cloud Library. With some of them I have a strange error.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello and thanks for the answer.
As already mentioned it does not affect all categories. For this reason I can rule out that it is due to the system or any plugins. The error must be somewhere else.
Here the problem does not exist for example: https://modusx.de/ernaehrung/kalorienbedarf-berechnen/
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
