Cloud library does not load

Posted in: Newspaper
Post count: 13

Hello!

TagDiv composer is absolutely new to me, and I like it. Unfortunately when I try to chose ie. a new header from cloud library, the templates does not load, and the page freezes.
Would you be so kind to help me.
Rgds
Ivett

Post count: 27744

Hello Ivett,

Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.

Thank you!

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